1-Year Limited WARRANTY
[Registration of First Day of Purchase Required]
Purity is proud to offer a 1-year product warranty on most of its products, unless stated otherwise. We will provide coverage of our products for the extent of the products life. If a substantial defect in material or workmanship arises with your Purity product due to a manufacturers defect, product degradation or normal wear and tear AND a valid warranty claim is received by Purity, we will gladly replace your Purity product at no cost to you. Proof of purchase in the form of the original purchase order or packaging slip is required for warranty validation and reimbursement. However, Registration of First Day of Purchase is Required. Warranty claims must be made directly to Purity. Please note that Purity cannot be held liable for damages to your personal property resulting from any misuse or improper care and maintenance of the Purity product.
Exclusion and Limitations
Purity does not cover any purchased through non-authorized dealers and/or online auction websites. Non-authorized 3rd party receipts or order numbers are NOT accepted for warranty verification.
This 1-year warranty ONLY applies to the Purity product. This warranty does not apply to damage to the Purity product caused by accident, abuse, misuse, use for any purpose other than its intended purpose, acts of God, or any alteration or modification of the Purity product.
Obtaining Warranty Service
If you wish to make a claim under the warranty please log on to http://purity-world.com/support/, complete the form and provide the following information in the ‘Message’ field:
• Name
• Address
• Brief Description
• Amazon Order Number
All of the above information is required before a warranty claim will be accepted. If Purity determines, in its sole discretion, that your product is defective in quality of materials or workmanship, Purity will provide an RMA number and assist you with the replacement process.
The owner of the product will be responsible for all the shipping costs for sending back the product. Any customs fees, including, but not limited to, taxes, duties and any other courier related fees are in the responsibility of the owner. We advise using a track-able shipping method to ensure safe delivery to us. Purity is not liable for lost, stolen, or damaged shipments for returning packages. If you are within 30 days of the purchase, you may be eligible for a pre-paid return shipping postage to return the faulty product. To receive a replacement under warranty, please return the faulty device within 30 business days of receiving a return authorization. If the device is not returned within this timeframe, warranty service will be limited to the repair of the original device. A diagnostic fee may be applied before proceeding with any warranty service.
Disclaimer: All products returned to Purity will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to Purity's legal department for further actions. These counterfeit items will not be returned once in the possession of Purity.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL Purity OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES ARISING OUT OF THE PROPER OR IMPROPER USE OF ANY Purity PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE Purity PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE Purity PRODUCT. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT Purity HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO ANY CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED INSIDE OR OUTSIDE THE Purity PRODUCTS, INCLUDING, WITHOUT LIMITATION, CELLULAR PHONES, OR OTHER HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE AFOREMENTIONED DEVICES. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.